Why Work With Us?

At Family Homes, we understand the challenges and rewards of property ownership because we’re landlords too. With over 70 years of combined property experience, we offer a comprehensive, hands-on approach to property sales, lettings, and management. Here's why you should trust us with your property journey:

Personalised Service Tailored to Your Needs

Whether you're managing one property or a large portfolio, Family Homes ensures that every aspect of your property experience is customised to suit your unique needs. Our family-run business prides itself on delivering exceptional customer service with a personal touch. You’ll always receive expert advice and a commitment to your success, no matter the size or complexity of your property portfolio.

Over 70 Years of Combined Property Experience

With over 70 years of combined experience in the property industry, Family Homes offers unrivalled expertise. Our professionals are ARLA and NAEA qualified, ensuring that you receive the best possible guidance at every stage of your property journey. Whether it's legal compliance, tenant management, or property investment, our extensive knowledge ensures peace of mind for landlords and investors alike.

Local Knowledge and Expertise

We pride ourselves on our in-depth local knowledge of the property market, particularly across Kent, Sittingbourne, and the South East. Our expertise allows us to offer tailored advice and strategies that reflect the specific needs of landlords in the region. Whether you're buying, selling, letting, or managing property, we understand the local market like no one else.

Transparent Communication and Compliance-Driven Service

At Family Homes, we believe in building lasting relationships with our clients through transparent communication and a compliance-driven service. We make sure you're always in the loop about your property, whether it’s a simple update or a complex issue. As members of The Property Ombudsman and Client Money Protect, you can trust that we uphold the highest standards in property management, offering a service that is both reliable and fully compliant with industry regulations.

Comprehensive, End-to-End Services

Family Homes offers a full suite of services, including:

  • Sales: Expert property sales assistance for both on-market and off-market properties.
  • Lettings: Connecting landlords with reliable tenants through a streamlined process.
  • Property Management: Full property management services, ensuring peace of mind by handling everything from maintenance to compliance.

Specialised Solutions for Landlords with Multiple Properties

Managing multiple properties can be daunting, but with our specialised services, you can rest easy. We ensure that all your properties are well-managed, compliant with current regulations, and performing at their best. Whether you’re an individual investor or a portfolio landlord, we understand your challenges and provide tailored solutions that ease the pressure of managing multiple assets.

Navigating the Legal Landscape

The world of property law is complex, and it’s always evolving. Family Homes keeps you informed and compliant with all current legal requirements, from tenant rights to property maintenance standards. We ensure that you never have to worry about missing important legal changes, giving you the peace of mind you deserve.

Approachable, Transparent, and Trustworthy

We’re proud of our reputation for transparency and professionalism. Our clients trust us because we always put their needs first. We offer clear, honest communication and are always available to answer any questions or concerns you may have. At Family Homes, we believe in building long-term relationships that are based on trust, integrity, and mutual respect.

Fresh, Forward-Thinking Approach

We are committed to staying ahead of industry trends, embracing technology, and providing innovative solutions to modern property management challenges. From using AI and automation to offering virtual viewings and mobile payment solutions, we ensure that our services are always efficient, effective, and future-proof.

A Legacy of Excellence

Our mission is to continue being the go-to authority in property management and investment. Family Homes aims to deliver value at every stage of property ownership, ensuring that you not only meet your goals but exceed them. Our focus is on creating a lasting legacy of excellence, serving clients across the UK and beyond.

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