Sales, Lettings and Property Management Specialists
At Your Service…

Privacy Notice

We may collect, hold and use some of your personal data, the below will provide more information about how this works.

Please read carefully and ensure you understand it. If you do not accept or agree to any part, please stop using the website immediately. Continued use of the website will be seen as your acceptance of it.

Family Homes is committed to ensuring that your privacy is protected and this Privacy Policy together with any other documents referred to in it set out the basis on which your personal data will be processed by us.

Information We Collect

We collect several kinds of information which include personal information from you when you register your interest in a property, send email enquiries, book a viewing or participate in another part of the Website.

We may ask you for personal information such as your name, email address, postal address, postcode, daytime and/or mobile phone number, and information about your work status. If you choose to apply for a property, you will be asked to provide information in relation to your workplace and financial information. You may also voluntarily provide us with personal information about any special needs you may have so that we can try to ensure our Services meet your requirements.

You may, however, visit parts of the Website anonymously and without providing any personal information. 

Use of personal information

We use the personal information we collect via the Website for the purposes of:

  • Replying to your email
  • Providing details on the properties requested, plus any others that we feel may fit your criteria.
  • Offering or providing you with the services requested
  • Dealing with your enquiries and requests

We may use the personal information collected via the Website to provide you with mailings for marketing purposes or to inform you of promotions or changes to Services.

You have the following rights:

$1·         A right to be informed about the collection and use of personal information

$1·         A right of access to the personal information we hold about you

$1·         A right to rectification if any personal information we hold about you is inaccurate or incomplete

$1·         A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons

$1·         A right to restrict or prevent the processing of your personal information

$1·         A right to data portability (obtaining a copy of your data to re-use with another service or organisation)

$1·         A right to object to the use of your data for a particular purpose.

We will delete your personal information once your request has been met, or the service has been provided except where:

$1·         You were interested in details of properties we are offering, when we will continue to hold your information to send you details of other properties of interest to you;

$1·         You require us to retain it for longer;

$1·         We are required to retain it for longer for other legal reasons.

You have the right to withdraw your consent to us using your data and to request that we delete it by sending us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it..

Security and confidentiality

Any personal information you provide will be held securely and your personal information will not be sold or traded to third parties.

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may update our Privacy Policy from time to time. Any changes to this Privacy Policy will be notified within the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “last updated” date at the bottom of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us


If you have any questions about this Privacy Policy, please contact us:

Telephone: 01795 473434

This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

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